LEGAL REFERENCE

How we protect your account and information

Your privacy is built into every part of 97 games. When you deposit via JazzCash, Easypaisa, SadaPay or Raast, when you place a bet, when you withdraw your...

Account security verifiedPayment data encryptedNo third-party sharing without consentLocal law compliant
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97 games How we protect your account and information

What this privacy policy covers

This privacy policy applies to your account on 97 games and covers all information you provide during registration, deposit, withdrawal and gameplay. We collect your name, contact details, payment method (JazzCash, Easypaisa, SadaPay, Raast), account history and device information. We use this data to verify your identity, process your deposits and payouts, prevent fraud, and comply with local financial regulations in supported

regions. Your data is stored securely and retained only as long as needed for account operations and legal compliance. Where local law permits, you have the right to request, correct or delete your personal information by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR TEAM

How to contact us about your privacy

Live Chat Support Our support team is available during business hours...
Email Privacy Requests Send formal data access or deletion requests to...
Account Settings Update your communication preferences, review connected payment methods...
SECURITY LAYERS

Technical and operational safeguards we maintain

Encryption Standard

All data transmission between your device and our servers uses industry-standard SSL encryption. Payment details are never stored on our platform after transaction completion.

Payment Partner Vetting

JazzCash, Easypaisa, SadaPay and Raast integrations are verified for security compliance before and during operation. Each payment partner maintains its own fraud detection.

Account Access Controls

Your login credentials are hashed and stored separately from your account profile. Multi-factor authentication options are available to add an extra security layer to your account.

Data Audit Logs

We maintain detailed audit trails of who accessed your information, when and why. These logs are reviewed monthly to detect any unusual activity or unauthorized access attempts.

Fraud Monitoring

Automated systems flag suspicious deposit or withdrawal patterns on your account. Our compliance team reviews flagged accounts within 24 hours and contacts you if verification is needed.

Staff Access Limits

Only designated compliance and support staff can view your full account details, and only when required to resolve a specific issue you've reported. Access is logged and audited.

How our privacy approach compares across your account activities

Deposit Privacy
JazzCash, Easypaisa, SadaPay and Raast transaction references are linked to your account for record-keeping only. Your mobile number and account details are never shared with game providers.
Gameplay Data
Your bet history, game session logs and account balance are stored locally on our systems. We do not sell gameplay data to third parties or use it for advertising without your consent.
Withdrawal Processing
When you request a withdrawal to JazzCash, Easypaisa, SadaPay or Raast, we verify your identity once more before processing. Your payment method is re-confirmed to match your account details.
Marketing Communications
We send account updates and promotional messages only to the email or phone number you provided during registration. You can opt out of promotional messages from your account settings at any time.
Cookie & Device Tracking
We use cookies to keep you logged in and to remember your game preferences. We do not use tracking cookies for cross-site profiling or third-party analytics without your prior consent.
Data Retention Timeline
Account data is retained for 7 years after your last login to comply with financial regulations in supported regions. You can request account closure and data deletion after this period.
International Data Transfers
Your data is stored on servers located in supported regions. If you access your account from outside Pakistan, data transfers are encrypted and compliant with local data protection law.
ACCOUNT TRANSPARENCY

What visibility you have into your data

Account Activity Log Every login, deposit, bet, withdrawal and password change appears in...
Payment Method Manager View all linked JazzCash, Easypaisa, SadaPay and Raast accounts from...
Data Access Request Request a complete copy of all personal data we hold...
Session Management See all active login sessions from your devices and locations...
Communication Preferences Choose which types of messages you receive: account alerts, promotional...
Privacy Controls Dashboard One central hub showing your data usage consent, cookie preferences...

Frequently asked questions about your privacy on 97 games

When you close your account, your login credentials and password are immediately deleted. Your transaction history and personal details are retained for 7 years to comply with financial regulations in supported regions. After 7 years, all data is securely purged. You can request deletion sooner by contacting our privacy team.

Yes. Submit a data access request from your account settings or email our privacy officer. We'll compile your complete file—registration details, transaction history, device information, communication logs and payment method records—within 14 days and send it to your registered email.

Your payment details are encrypted during transmission and never stored on our servers after your transaction completes. Each payment partner (JazzCash, Easypaisa, SadaPay, Raast) maintains its own security standards. We verify partner compliance quarterly and update our encryption methods annually.

We do not sell or share your personal data with third parties for marketing purposes. We only share data with payment processors, fraud-prevention partners and legal authorities where required by law or court order. You receive notice of any legal data requests whenever possible.

Go to your account settings and turn off promotional communications in your Notification Preferences. You can disable emails, SMS and in-app messages independently. Account security alerts and withdrawal confirmations will continue to be sent regardless of these settings.

Contact our support team immediately via live chat or email. Change your password straightaway using a secure device. We'll review your account login history, flag any suspicious activity, and help you secure your linked payment methods (JazzCash, Easypaisa, SadaPay, Raast).

Gameplay records and betting history are retained for 7 years from your last login to comply with anti-money-laundering regulations in supported regions. You can export your personal game history anytime from your account. After 7 years of inactivity, historical records are archived and purged.